Clinical Operations

The Clinical Operations unit at the NYC Health Department is committed to improving care outcomes across the HIV Status Neutral Prevention and Care Continuum with the aim of Ending the HIV Epidemic (EtE) in New York City. Clinical Operations offers the following services to HIV clinics:

• Remote and on-site training on various topics to help improve HIV prevention and care
• Ongoing mentorship and consultations with topic experts
• Tailored technical assistance (TA), including support on quality improvement projects
• Assistance in obtaining resource materials (e.g., recent surveillance reports, posters, condoms, etc.)
• Public health detailing to increase the adoption of evidence-based practices proven to strengthen HIV care